FAQs

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After careful consideration and multiple attempts to reschedule our Spring Hospital Supply Chain Conference, we have decided there will be no Health Connect Partners physical event held this spring in New Orleans, LA. Instead, we are refocusing our spring conferences to be held virtually. 

The health, safety, and well-being of our attendees and staff, as well as everyone’s families and patients, is of paramount importance. We have been closely monitoring guidelines from federal and state governments, CDC, and WHO. We have also been actively following travel advisories and restrictions being placed on our attendees, most of whom are unable to travel for the foreseeable future. With an ever-increasing number of our healthcare Providers on the front lines preparing for and responding to the COVID-19 outbreak, we also appreciate the fact that they are needed far more in their hospitals right now than at our conferences.

We realize that the need for connection in our healthcare communities has never been greater, even though being in the same place is not possible right now. We look forward to bringing Providers and Suppliers together in our new virtual conference format to learn, connect, and support each other.

Our 2020 Virtual Spring Hospital Supply Chain Conference will be held May 18th – 29thVirtual Reverse Expo sessions will be held May 19th – 21st from 8:00am – 5:00pm (Central).

We are excited to find new ways to foster those connections and will be sharing more details in the coming weeks. Please stay tuned for additional information, which will be coming soon. We look forward to hosting you for an exciting online event experience. Questions?  Contact Jim Friedlander: 615-619-6025.


 

I was registered for the conference in New Orleans – will my registration automatically transfer to the virtual conference?

Converting your registration from our live conference to our virtual conference is our first priority. We will be reaching out to each of you, but in the meantime please feel free to contact Jim Friedlander: 615-619-6025.

 

 

I booked a hotel room in New Orleans – will that be refunded?

If you booked a room in our conference block, your reservation(s) will be cancelled. You should not have been charged a deposit, but if you were it will be fully refunded back to the credit card used to reserve the room.

Please take note that if you booked a room outside of our conference block or at a different hotel, you would need to cancel it yourself as HCP does not have access to those itineraries.

If you have any questions, please contact Rachael Brownlie: 615-449-6234

 

 


Is CE credit available for the virtual educational sessions?

Yes it is, however you must request it in advance. If you are interested in receiving credit for the educational sessions, be sure to indicate this to us while you are logged into your "My HCP" account on our website. Simply click on "Your Profile" from the menu on the left side of the screen once you've logged in, then scroll down to the CE section and check "Yes".

CE credit is assigned based on registration & logins for each educational session. Please be sure to register for each session to ensure you receive credit for the sessions you attend, as the CE agency requires registration as proof of attendance for each virtual session. After the conference, please allow 4-6 weeks for receipt of your CE certificate.

 


 

VIRTUAL REVERSE EXPO FAQs

Have a question that we didn’t address? Let us know! We will be updating this page regularly over the coming days.

 

What are the dates for the Virtual Reverse Expo?

The Spring Hospital Supply Chain Virtual Reverse Expo sessions will be scheduled over three days:

  • Tuesday, May 19th
  • Wednesday, May 20th
  • Thursday, May 21st

Session times will be 8:00 am – 5:00 pm (Central) each day. All times are posted in Central. Please ensure your schedule is flexible for those three days as your appointments may be scheduled anywhere within the session times over those three days.

 

How does the Virtual Reverse Expo work?

Our Virtual Reverse Expo will facilitate 5 minute one-on-one meetings in a custom platform developed specifically to foster connections between providers and suppliers – click here for a working preview of our platform. Each registered provider will select the times when they are available during our three days of Virtual Reverse Expo sessions. As they are some of the most in-demand professionals in our country right now, we want to make it as easy as possible for them to participate by working around their individual schedules for each of those three days. Once appointments have been schedule, you will be notified of your appointment times.




Will someone be available to help me with technical issues?

Absolutely! The platform is still under development but in the coming days we will have specific information released that will provide a walk-through and tips for success.  We will also be in touch with each of our virtual conference attendees in advance of their scheduled sessions to assist with trouble shooting and provide a practice run of the platform to ensure you are comfortable with the process. And if there are any questions on the day of your Virtual Reverse Expo sessions, our staff will be on standby to assist at any time.