Frequently Asked Questions
What are the dates for the Online Reverse Expo?
The Reverse Expo sessions will be scheduled over three days:
- Tuesday, July 21st
- Wednesday, July 22nd
- Thursday, July 23rd
Your meetings will be scheduled at the times you choose between 8:00 am – 5:00 pm (Central) each day.
How does the Online Reverse Expo work?
Our Online Reverse Expo facilitates one-on-one meetings in a custom platform developed specifically to foster connections between providers and suppliers.
- Each participant will connect via webcam and will have the choice of utilizing computer audio or calling in from a phone.
- Information for the supplier you are meeting with will be on your meeting screen; this information along with an email address and office phone number will be downloadable from your meeting dashboard.
- A field for notes will be available so you can make documentation as you go without leaving the meeting; the notes will be downloadable from your meeting dashboard – your notes are only for you and will not be shared with the supplier at any time.
- You will have the ability to rate your level of interest in additional discussions which will help streamline the follow-up communication you receive, and also schedule a follow-up meeting if there is a company you would like more time with.
- Each meeting will be 14 minutes long.
- A countdown timer will be visible during the entire meeting with emphasis prompts as it reaches 1 minute and again with 30 seconds remaining. At 0 seconds remaining, the meeting will end and you will have 60 seconds before you are automatically joined to your next meeting.
- If you aren't able to wrap up your notes before joining your next meeting, don't worry - you can return to any of your meeting notes later from your meeting dashboard.
How long is each meeting? What if I’m late, or I need to change my times?
Your meetings will be scheduled at the times you select. You will be able to adjust your time selections online in your My HCP account until Friday, July 10th. If you need to change your times after that day, no worries! Just contact our staff and we will be happy to assist.
Each meeting will be 14 minutes long. The time-frame for each meeting will be enforced and a running countdown timer will be clearly visible during the entire meeting to help each participant keep track.
Please login to your personal Online Reverse Expo dashboard and join your meeting 5 minutes before your scheduled session to ensure you do not have trouble connecting or miss any of the scheduled time. The 14 minute timer will begin promptly at the meeting start time even if you join the meeting late, and you will be automatically connected to your next meeting right before it begins.
What if the supplier I am scheduled to meet with does not show up?
Please remain connected to the meeting in case they join late. Your next meeting will begin as scheduled.
What if I have an issue or need technical assistance?
The same standards of customer service apply to our live online conference as you have come to expect from our physical events. If you need assistance at any time, call 615-449-6234. Our staff will be on hand and immediately available to assist with any questions to make this as easy and successful as possible for you. No automated bots or third party call centers involved. We will be at your service when you need us.